Support & Help Center

How can we hold space for you?

Technical help, partner syncing guidance, subscription and billing questions, or a privacy and data deletion request. We answer every message within 24 hours.

Email Support

Our team typically responds within 24 hours for technical questions and bug reports.

hello@littlebuddha.app

In-App Assistance

Inside the app, tap Profile → 'Whisper to Creators' to send feedback or report a problem directly.

Diagnostic logs attached automatically

Delete Your Data

Permanent, free, and no retention tricks. Self-serve in-app or via the request form below.

Go to deletion portal →

Getting Started

How do I link my account with my partner?

Open the Partner section in Little Buddha and tap 'Generate Invite Code'. Share the 6-character code with your partner. Once they enter it on their device, your skies and shared garden harmonise instantly. You can unlink at any time.

Can I use Little Buddha alone, without a partner?

Absolutely. Little Buddha works as a personal analog sanctuary on its own. You can tend your own garden, log your internal weather, and write private polaroids for self-grounding. Partner features are entirely optional.

Can I move my account between iOS and Android?

Yes. Sign in with the same email or linked Apple/Google identity on any supported device and your journal, habits, sky history, and partner link will sync automatically.

What happens if I miss a few days?

Nothing is punished. Little Buddha uses no streak counters and no shame mechanics. Your flowers simply wait patiently until you return with water.

Account & Privacy

How do I delete my account and all my data?

There are two ways, both permanent and both free. Inside the app: Profile → Settings → Delete Account. Or from this page, use the deletion request form below. We purge your data within 30 days and from encrypted backups within 90 days.

Can I export a copy of my journal?

Yes. You have a right to data portability under the GDPR. Contact us with your account email and we will send you an archive of your entries, photos, and sky records.

Do you sell my data or show me ads?

Never. There are no advertising SDKs, no third-party analytics trackers, and we do not participate in any data-broker programme. See our Privacy Policy for the full data flow.

Subscription & Billing

How do I cancel my subscription?

Subscriptions are managed by the store, not by us. On iOS: Settings → your Apple ID → Subscriptions. On Android: Play Store → profile → Payments & subscriptions → Subscriptions. You keep access until the end of the period you already paid for.

How do I request a refund?

Refunds are handled by Apple and Google because they process the payment. On iOS, visit reportaproblem.apple.com. On Android, use the in-app refund flow or contact Google Play support. If you believe you were charged incorrectly, email us and we will help.

I was charged after I cancelled. What do I do?

Please email us immediately with your account email and the charge date. We will investigate with the store, and refund to you directly where we are permitted to.

Store Requirement (Apple 5.1.1 / Google Play)

Account & Personal Data Deletion Request

We believe in complete data sovereignty. You have the right to permanently purge your account, all journal entries, daily weather check-ins, uploaded photos, partner connection tokens, and habits from our servers — at any time, free of charge, and without having to contact a human being.

Option 1: Inside the app

  1. Open the Little Buddha app on your phone.
  2. Go to the Profile tab.
  3. Tap Settings (gear icon).
  4. Scroll to the bottom and select Delete Account.
  5. Confirm. Active data is wiped immediately; encrypted backups rotate out within 90 days.

What gets erased

  • Your account, email, and profile
  • Every journal entry and handwritten note
  • All uploaded photos and polaroids
  • Your sky history and habit garden
  • The link to your partner's account

Deleting also unlinks your partner. Content either of you already saw cannot be recalled, which is why we ask that shared spaces be used consensually.

Option 2: Web request

If you have already uninstalled Little Buddha or cannot access your device, submit a request below. We will open your email app with the details pre-filled — just press send. Requests are processed within 48 hours.

For your security, only requests from this address are actioned.

What deletion does not do: it does not automatically cancel or refund an active subscription. Cancel the subscription through your store first (Settings → your Apple ID → Subscriptions, or Play Store → Payments & subscriptions), then delete the account. Refunds are governed by Apple and Google’s policies — see Subscription & Billing above.